PRIVACY POLICY

SHOPPING

In order to use the shopping pages on this website, you must provide certain information. During ordering you are required to give contact information (such as name, email, and delivery address), financial information (such as credit card number, expiry date) and a password.

We use this information for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you. We may occasionally send you information from time to time that may be of interest, such as special offers, promotions, new products and services or a newsletter. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in the communication.

We use your email address and password to allow you to retrieve your contact information when placing future orders on the website. Your financial information is not retained for this purpose.

Vintage English is the sole owner of the information collected on www.vintageenglish.co.uk. Vintage English collects personally identifiable information from our users only during the order process. We do not share your personal information with third parties for marketing purposes.

SECURITY

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

CUSTOMER SERVICE

Based upon the personally identifiable information you provide us, we will send you an email to confirm receipt of your order, we will also communicate with you in response to your enquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

LOG FILES

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.

LINKS TO OTHER SITES

This website contains links to other sites e.g. Facebook and Twitter, that are not owned or controlled by Vintage English. Please be aware that we, Vintage English, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this website.